ServiceNow Admin + Dev + Integrations Masterclass – Advanced

Learn ServiceNow Admin, Developer, and Integration skills with real-time projects, scripting, and automation.

What you'll learn
- Learn ServiceNow instance setup, user management, and platform configurations from scratch.
- Manage users, roles, groups, and ACLs to control access and maintain data security.
- Design and configure forms, lists, tables, and UI policies for better user experiences.
- Write powerful client scripts and business rules to automate workflows and data validation.
- Understand and implement Script Includes, GlideAjax, and GlideRecord with real examples.
- Create custom applications and tables with relationships, views, and dynamic content.
- Build real-time integrations using REST and SOAP APIs with authentication and testing.
- Integrate ServiceNow with external systems securely.
- Develop and test Scripted REST APIs to expose custom endpoints for integrations.
- Use Flow Designer and Workflow Editor to automate complex business processes.
- Implement a full real-time project combining Admin, Development, and Integration concepts.
- Prepare for ServiceNow Admin and Developer roles with practical assignments and case studies.
- Notifications & Email Configuration, Update Sets & Import Sets

Requirements
- No prior ServiceNow experience required — this course starts from the basics.
- Basic understanding of IT concepts or software tools is helpful but not mandatory.
- A laptop or desktop with a stable internet connection to access ServiceNow instance.
- Eagerness to learn and practice real-time ServiceNow use cases.
- Curiosity to explore how IT workflows, automation, and integrations work in real-world scenarios.
- Access to a personal or developer ServiceNow instance (free instance setup will be guided).

Description
Welcome to theServiceNow Admin + Dev + Integrations Masterclass – Advanced, the most comprehensive, hands-on course designed to transform you into ajob-ready ServiceNow professional.

This course takes you frombasic administration to advanced development and integrations, step by step. Even if you have no prior IT experience, you’ll gain the confidence and skills to handle real-world projects used in top MNCs.

You’ll begin by masteringServiceNow Administration— learning how to manage users, roles, ACLs, forms, tables, and notifications. Then, you’ll dive intoDevelopment— writingClient Scripts, Business Rules, GlideAjax, Script Includes, and UI Policieswith practical examples.

Next, you’ll exploreIntegrations— learning how to connect ServiceNow with external systems usingREST, SOAP, MID Server, and Scripted APIs. Each section includesreal-time scenarios, case studies, and assignmentsto strengthen your hands-on skills.

By the end of this course, you will:

Configure and customize ServiceNow instances like a pro.

Automate workflows using scripts and Flow Designer.

Build and test REST & SOAP integrations.

Develop real-time projects from scratch to deployment.

Be fully prepared forServiceNow Admin, Developer, and Integration roles.

Whether you’re abeginner, manual tester, or IT professional, this course will help you master ServiceNow faster, smarter, and with real-world clarity.

Let’s begin your journey to becoming a certified and job-readyServiceNow expert!

Who this course is for:
- Beginners who want to start a career in ServiceNow Administration or Development.
- Non-IT professionals looking to transition into a high-paying IT ServiceNow role.
- Manual testers, support engineers, or BPO professionals who want to switch to IT.
- Existing ServiceNow Admins or Developers who want to master Integrations & Scripting.
- College students and freshers aiming to build strong foundations in ServiceNow.
- IT professionals seeking to enhance automation, workflow, and integration skills.
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